Returns and exchanges

You may return an unworn, unwashed saree within 7 days of delivery. It should still have its tags, fall and invoice, and the blouse piece should be uncut. A blouse piece that has been cut or stitched cannot be returned. Dupattas follow the same rule.

Handloom colour and zari do not look identical to a photograph, especially by lamplight. That difference is not a defect. A wrong piece, a damaged piece, or a weave that was not the one you ordered is our responsibility: we arrange the pickup and refund the payment in full, including the original shipping.

For a change of mind, you send the saree back by insured courier and the return freight is yours. After we receive it and check it, the refund goes to the original payment method. Razorpay usually shows the refund within a few working days after we release it, depending on your bank.

Write to us before you ship a return, so we can send the address and a returns note.